Version 2.0 – New user system

by Matthew, on 7 December 2016

Version 2 launches a new user system for admins, including more granular permissions and a variety of new features.

Logging in

Admins can now use the same login system as the main front end. We highly recommend running your site over HTTPS in order to keep credentials secure; LetsEncrypt can supply free 3-month certificates.

The main admin user type is the ‘superuser’; a user with this flag set (which can be done in the database, or by running the createsuperuser command) has full access to all areas of the admin, just like admins under the old system. By default, these are the only types of user allowed to log in to /admin. (It is possible to change this, e.g. in the UK, non-superuser admin users associated with a body can log in to /admin on their own cobrand.)

User permissions

Users associated with a body (called ‘body users’) can be given a variety of different feature-based permissions; the screenshot here shows the list of different options.

  • Categories: You can associate a user with a list of categories, which e.g. pre-selects those categories when the user visits the All Reports page.

  • Response priorities: This allows you to set a list of different priorities for a body, or again for a particular category in a body, letting you note different priorities for different reports.

  • Response templates: You can create and edit templates associated with your body, or with a particular category in that body, and then when leaving an update you can select one of these templates to allow easy updating of reports.

  • You can give a user access to a front-end report ‘inspect’ view, which lets a user edit a report’s category, state, or location. If the category change moves the report to a different body, it will be re-sent. Alternatively, a user can be given only category edit or priority edit permission. Here is a screenshot of the top of an inspect form view:

The inspect form lets you change category, state, report location, and so on.

Create as another/body

This permission gives a user the ability to create a report or update on behalf of a body, or as another user. We envisage this being useful in a body’s contact centre, where they receive a report over a phone and enter it into FixMyStreet as that user. Below is a short animation showing this in action on the Oxfordshire cobrand of

Show an example of the create as another in action


A user with the shortlist permission gains a shortlist button on each report; clicking this adds the report to your own personal shortlist of reports, which you can view in a section of Your Account. This may be useful for an ‘inspector’ type of admin user, who wishes to compile the day’s list of reports before going out and investigating them. You can also see if a report is on someone else’s shortlist, and take it off them if you need to.

If you have any questions, or problems installing the code, please do get in touch, or post on our mailing list.