If you've installed FixMyStreet using the installation script or the AMI, you should be good to go. However, if you've done a manual install, sometimes you might bump into a problem if your system is different from what FixMyStreet expects. These hints might help.
- locale: must be installed
- template caching
- Image::Magick perl module
- missing Perl modules
- No styling (CSS)
- Bad YAML format in config settings: no response or 500 error
- Change of config being ignored: requires restart
locale: must be installed
By default, FixMyStreet uses the
If it is not installed then it may not start. You need this locale on your
system even if you’re planning on running your site in a different language.
If you’ve changed the language or languages you’re supporting, you must have the appropriate locales installed for each of those too.
Check to see what locales your system currently supports with:
FixMyStreet caches compiled
alongside the source files, so the
templates/web/ directory needs to be writable
by the process that is running FixMyStreet.
When everything is running OK, you’ll see compiled template files with a
.ttc suffix appearing alongside the
Image::Magick perl module
If your OS has a way to install a binary version of
Image::Magick then we recommend
that you do that rather than install via CPAN.
Missing Perl modules
We think we’ve included all the modules you should need to run and develop FixMyStreet on your machine but if we’ve missed one, please let us know. If you need a new module for something you’re developing, please get in touch as adding things to carton (the mechanism FixMyStreet uses to manage Perl dependencies) is currently not as simple as we would like.
If you tried to run a script in the
bin directory manually, it failed
with missing Perl module errors, and you’re running a version of FixMyStreet
older than 1.5.3, you probably need to run it using
sets up the FixMyStreet environment for the scripts. For example, if you want
to run the script
bin/send-reports, do it like this:
You do not need to do this from version 1.5.3.
No styling (CSS)
FixMyStreet’s stylesheets are built using SASS – the
.css files themselves
must be created (they are not shipped as compiled files in the repo). The
installation process does this for you, but if you did a manual install
and forgot to do it, or you’ve changed the
.scss files and those changes
aren’t showing up, do
bin/make_css to create them.
Bad YAML format in config settings: no response or 500 error
When you change any of the config settings
conf/general.yml (which you will do!), make sure you don’t break the YAML
format. If FixMyStreet can’t read that file cleanly, it may time out, causing fastcgi
to eventually respond with a 500 Internal Server Error.
There are YAML lint tools available for checking the well-formedness of YAML files. Remember that your config settings may include sensitive information (your database password, for example) so be sensible before using online validators.
Simple things to be wary of: always quote strings that themselves contain a colon, be sure to close any open quotes, and avoid using tabs.
Change of config being ignored: requires restart
If you make changes (such as editing the
conf/general.yml file) while FixMyStreet
is running, you may need to restart the process for the change to take effect.
For example, restart the Catalyst FastCGI server with:
sudo /etc/init.d/fixmystreet restart