FixMyStreet AMI for EC2

To help people to get started with the FixMyStreet platform, we have created an AMI (Amazon Machine Image) with a basic installation of FixMyStreet, which you can use to create a running server on an Amazon EC2 instance.

Note: if you're running on an Amazon micro instance (that is, the smallest one), FixMyStreet may run out of memory when attempting to run cron jobs. When this happens, the fastcgi process dies and all subsquent requests get a 502 bad gateway error until you restart it. For more information and what to do if this happens, see this GitHub ticket.

If you only have a micro instance and just want to work with translations or templates, for example, you can disable any cron jobs and run the tasks manually when necessary. Bigger Amazon instances (more memory) do not exhibit this problem.

Note that this is just one of three ways to install FixMyStreet.

Installing on Amazon’s Web Services

If you don’t have your own server, or simply prefer to use an external one, you can use Amazon Web Services (AWS) instead. They provide difference scale servers, called instances. The smallest instance, the Micro, will be free for a year.

The AMI we’ve prepared for you can be found in the EU West (Ireland) region, with the ID ami-9db35eea and name “Basic FixMyStreet installation 2013-11-12”. You can launch an instance based on that AMI with this link.

When you create an EC2 instance based on that AMI, make sure that you choose Security Groups that allow at least inbound HTTP, HTTPS and SSH.

When your EC2 instance is launched, you will be able to log in as the ubuntu user. This user can sudo freely to run commands as root. However, the code is actually owned by (and runs as) the fms user. After creating the instance, you may want to edit a configuration file to set a couple of parameters. That configuration file is /home/fms/fixmystreet/conf/general.yml, which can be edited with:

ubuntu@ip-10-58-191-98:~$ sudo su - fms
fms@ip-10-58-191-98:~$ cd fixmystreet
fms@ip-10-58-191-98:~/fixmystreet$ nano conf/general.yml

You should set CONTACT_EMAIL and DO_NOT_REPLY_EMAIL or whatever you wish to use. postfix is installed so that outgoing email will work, but this may need further configuration.

Then you should restart the Catalyst FastCGI server with:

fms@ip-10-58-191-98:~/fixmystreet$ logout
ubuntu@ip-10-58-191-98:~$ sudo /etc/init.d/fixmystreet restart

If you find the hostname of your EC2 instance from the AWS console, you should then be able to see the site at

By default, the admin part of the website (/admin) is password protected (with HTTP basic authentication). In order to use this interface, you will need to create a username and password for one or more admin users. To add such a user, you can use the htpasswd command from the apache2-utils packages, as follows:

ubuntu@ip-10-58-66-208:~$ sudo apt-get install apache2-utils
ubuntu@ip-10-58-66-208:~$ sudo su - fms
fms@ip-10-58-191-98:~$ htpasswd /var/www/fixmystreet/admin-htpasswd fmsadmin
New password:
Re-type new password:
Adding password for user fmsadmin

This basic installation uses the default cobrand, with a (deliberately) rather garish colour scheme.

Installation complete… now customise

You should then proceed to customise your installation.

Please also see the instructions for updating your installation.